Refund policy

ORDERING AND RETURN POLICIES

Orders are final sale. We do not accept returns or refund on any items. Products are made when an order is placed. We do not hold inventory for parchment sheets. If you have a problem with your order, please contact us right away.  We are not responsible for late or lost packages. Please contact courier to resolve these issues.

You may be able to cancel your order within the first 24 hours of placing your order with a 10% cancellation fee. We do not accept cancellations or offer refunds after this period. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Please let us know within 24-48 hours if there is an issue with your order or missing items, and we will do our best to resolve them!

You can always contact us for any questions at parchmentcreations@gmail.com. 

Damages and issues

If for ANY reason your items become damaged from shipping, we will replace your items at ZERO charge! Please email a photo of your items and packaging, along with a description of what happened to parchmentcreations@gmail.com

**NOTE: This does not include damage from use. While these parchments have the potential to be used multiple times, this is not a guarantee. Life of your parchments relies heavily on how careful you are when separating and using them, as well as the ingredients they are being used with**